JIA YI HUI · CROSS BORDER CARE
We help organise existing records, clarify hospital processes, and coordinate travel, accommodation and in-person support. Our on-the-ground service is based in Hangzhou. We confirm what we can provide for your individual visit before you travel.
We coordinate logistics and care access. Hospitals make all decisions about appointments, diagnosis and treatment.
A short introduction
This short video walks through the preparation steps. The background music is original, and you choose when to play it.
Read the full checklist →What we coordinate
These are areas in which we can help coordinate. We confirm the hospital, timing, team and fees for each enquiry. We do not promise an appointment or a clinical outcome.
We help organise your existing reports, scans and medication information, and clarify the questions you want to ask the hospital.
Once the hospital plan is confirmed, we can help coordinate routes, accompaniment, transport and accommodation needs. Your agreed service plan sets out what is included.
We can help keep track of how to obtain reports and what the hospital has asked you to do next, including follow-up after you return home.
How it works
We check feasibility before you book travel. Hospitals and doctors remain responsible for medical decisions.
Share your preferred travel dates, location and main question. Please do not post medical records in public comments.
With your consent, we collect only the information needed through an agreed secure channel.
We clarify the department, booking route, acceptance conditions and expected timing.
Confirm service scope, fees and cancellation terms before arranging transport and accommodation.
Keep track of report collection and the hospital's next steps.
Full planning checklist
Use this list to plan your trip. Confirm current requirements with the hospital, insurer and relevant immigration authorities.
This is a travel and appointment checklist, not medical advice. The hospital confirms care and appointments.
Get in touch
For an initial enquiry, please send only your contact details, location and preferred time to talk. We will agree on an authorised channel before receiving any medical records.
Monday to Friday, 9:00–17:00 China Standard Time
jinxia@jiaycare.com+86 191 0676 1448We confirm service availability, fees and cancellation terms in writing. For urgent symptoms, seek local emergency care immediately.